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Saturday, 20 February 2021

CMO’s Twitter handle to aid of BSF soldier

Chandigarh, February 19

CM Manohar Lal Khattar's official Twitter handle @cmohry has been working to resolve people's issues, including ones bearing allegations of corruption charges.

Recently, the Social Media Grievance Tracker (SMGT) came to the rescue of a retired BSF soldier Partap Singh, who tweeted that the officers at Loharu Tehsildar office had demanded extra money for processing the application for transferring his property.

IT Consultant to the CM Dhruv Majumdar said a tweet was received on the Twitter handle stating that when the complainant asked the officers at the Tehsildar office to process the transfer of the land, the officer demanded Rs 500 from him, even though the charges for it were Rs 200 and he wasn't even provided a receipt for the same.

The SMGT team swung into action immediately. The officers thereafter, accepting the mistake called him and returned the remaining Rs 300.

Similarly, in another tweet on SMGT regarding issuance of ration card, being faced by a practising Chartered Accountant Ashok Gangwal of Gurugram, wherein he alleged that people were being looted by a ration agent and that he was fraudulently charged Rs 407 in the name of 'One Nation, One Ration Card', without providing any services. Subsequently, Gangwal received a call from the Food and Supply Department, who helped him in the process.

Besides, in another tweet received at the CMO's Twitter handle recently regarding issuance of challan by the police without a receipt, complainant Dr Satya Saraswat, a hair transplant surgeon, immediately received a response from the Haryana Police and the slip was issued on a priority basis. — TNS

from The Tribune

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